Dallas Chop House

Friends and I went back to the Dallas Chop House to enjoy another great dining experience; little did we know that chef Kenny Mills was no longer there. We asked where he had gone and received no answer; just that he had left the company. We should have got the message at that point. The appetizers we really liked the last time we visited were no longer being served. What a disappointment. My strip was over cooked and when I received the second one it was under done, so the server said that’s our medium rare. Oh really? Get me the manager. Then I found out that the G.M. Steve Occhipinti was also no longer there. What in the world are they thinking about? I asked for my check and was given one. I will never be back! What a shame!!!

I was really stoked to go to the Dallas Chop House this last weekend. Chef Kenny Mills. replete in 10 Gallon Hat, was eager to show us his Himalayan salt lined beef aging cellar. That, sadly, was the highlight of the evening.

Chicken vegetable soup was very bland and uninteresting.

My main course of ribeye, replete with four chile dry-rub was so salty to be almost inedible. The onion rings, steak fries were also buggered because of the ridiculous amount of salt on them. The Maque Choux corn melange was good, as were the fantastic pop-overs. But over-all the insane amount of salt made many dishes inedible.

The owner (?) came over and worked the crowd, cruising thru asking if everything was OK. My fellow diners, being genteel folk, said it was all good but I had to let him know that many dishes were ridiculously salty. He didn’t like this and moved on quickly.

The deserts were good. The carrot cake got the table in a lather, mostly, I feel, because they have not had a steamed pudding before. The creme brulée was satisfactory but nothing to write home about.

I am much more discriminating than most in that I eat out more than most. There are at least five steak houses in Dallas that are better than this. Perry’s being my current favourite – although Patrys and Lawrys have to be right up there. For $175 for two including small amounts of wine it was a very expensive night out for very average quality.

Management’s behavior made me highly unlikely to visit again. Dallas has too many good steak houses to mess with places that do not revere the punter.

PLEASE NOTE I SENT THIS TO THE MANAGER'S EMAIL 3 TIMES IN A MATTER OF 2 WEEKS WITH NO RESPONSE.......IF YOU ARE LOOKING TO HAVE A NICE DINNER WITH GOOD SERVICE....DO NOT GO HERE.

I wanted to leave you a note about our experience last night at Dallas Chop House. The food was great and atmosphere was wonderful.

However, our group of 4 sat down yesterday evening and ordered a bottle of Groth wine....the server said he thought it was sold out but didn't know. I told him to check and let us know. He left and didn't come back for a long period and when he did he told me it was indeed out. At this point I would have expected him to have come with another option or to point out a few options from the menu but he did not. Since we had been waiting a while anyway, I quickly picked a Chateauneuf du Pape and he left go go get it. He was gone even longer this time to come back yet again saying you guys were out.

At this point he tried to take our food order and I told him we would like wine for the table before we ordered our food. We had already finished with our appetizers for a long while.

Still not giving me a possible different option in stock I had to ask what you DO have and he suggested a higher priced Chateauneuf. I agreed because we were tired of waiting for it.

He asked me if I wanted it to come decanted and I said I would like to sample it first. Which he did....but then decanted the bottle and left it without pouring it for the table. In fact, all night my husband poured the wine for us the entire night. No one offered to fill up our glasses.

For the price point of $120 a bottle....I was not happy with service. In fact, after 3 tries with ordering wine I expected a manager or someone to come over an apologize for the 45 minute wait for it and all the hassle. In fact, I would really expected in a nice restaurant such as this......a manager would have come with the other Chateauneuf wine and told us he would give to to us for the price of the first Chateauneuf price we ordered ($100 vs $120).

Just wanted to let you know that the entire wine experience was aggravating and unexpected.